Category: Topics
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Where Professional Meets Personal: Navigating Change
In the first two Navigating Change videos, we talked about setting expectations for remote teams and then empowering those teams to make the expectations their own. In this addition to the Navigating Change Series, you’ll learn how to enable individuals to get the best out of themselves. With simple tools and straightforward conversations, your teams and will be…
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Navigating Change: Downsizing well
One of the unfortunate realities of the COVID-19 crisis is the impact it has had on jobs and on the unemployment rate. Businesses of all sizes have felt the impact, with many forced to reduce their workforce and others facing a reduction in the coming weeks and months. Any leader, from small business owner to…
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Navigating Change Series: Help your teams excel in times of change
The Navigating Change Series continues with a guide to helping teams excel by empowering them to take ownership and accountability for their success during change. This is not to say they bear sole responsibility for navigating changes. Your role, as a leader, is the harder one. You have to let go of control and enable teams’ autonomy…
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Building customer trust with responsible data collection
Being digital- and human-focused means we keep our eyes on how people are reacting to technology. One thing we’ve started to put more thought around when working with our clients is how we are collecting and using data that measures performance and drives innovation. Internet users are becoming more aware that websites collect and use…
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Navigating Change Series: Five things for leaders to keep in mind as they support remote teams
It has been a whirlwind month since Clockworkers began working remotely. It’s hard to describe how much the world has changed in recent weeks. All of our patterns of behavior and expectations of “normal” have had to make innumerable shifts to keep up with the latest news, reality, and recommendations from government and health officials.…
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Navigating Change Series: Helping dispersed teams do their best
Our first installment of the Navigating Change Series is focused on a timely topic for most businesses today: how leaders can support and get the best from their people now that teams are dispersed. All change is disruptive — you know this. But you can do things to minimize the productivity “dips” that come with this disruption.…
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What toilet paper can tell us about organizational change
People are persuaded more by the actions of others than by any proof we can offer.— Robert Cialdini I’ve been thinking a lot lately about toilet paper. Actually, I’ve been thinking about the principle of social proof, but I wasn’t convinced that would draw you in to read this. But, really, it’s all connected. Social…
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When did Clockwork get in the change management business?
We’ve always been here. Our work is focused on transforming business by uniting people, processes, and technology around business solutions. Every time we work with a client to solve a business problem, we make sure they have what they need to train and support their people as they get used to their new technology — be it…
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Why workshops are the perfect way to start a project
We’re all familiar with the Goldilocks story, right? As she walked through the house she came upon in the forest, she kept trying things out. There was always a version that was too much/big/hot and a version that was too little/small/cold. And then there was her perfect fit, right in the middle. Workshops are like…
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How my team used prototyping tools to build a web app MVP in a weekend
Think you can’t build a functional and well-designed MVP app in 16 hours? Think again. I flexed my quick delivery chops recently at Hack the Gap, a two-day hackathon that teams designers, UXers, and developers together to rapidly prototype digital products that impact the community. After the prototypes are done, we pitch them at a…