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Category: Technology
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Integration strategy: Avoiding the post-acquisition cliff
Growing through acquisition is a strategy. Integrating through acquisition is a different one. Eighteen months after closing a deal, the gap between those two strategies shows up. Not as a crisis, but as a slow softening. Win rates that don’t quite hit the model. Customer relationships that feel fussier than they used to. Campaigns that…
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The ERP is the easy part: Navigating implementation gaps
ERP implementations rarely cover the custom workflows — like configurator logic, complex quoting, and dealer portals — that keep your manufacturing business running. Identify and plan for those integration gaps before go-live.
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The AI pilot was never the problem
The AI pilot stalled. Or it shipped, but nobody uses it. Maybe it generated numbers that sit on a dashboard nobody trusts, next to the spreadsheet the team actually opens every Monday. This is the conversation we have most often with operators running AI initiatives right now. A pilot got funded, a model got tuned,…
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🕒 A Clockwork Minute: The developer’s superpower
Oh, happy New Year! We’ve made it through the first couple of weeks of 2026, which is starting to feel a lot like 2025. 😬 Anyway, in this Clockwork Minute, we’re talking about superpowers. At Clockwork, we talk a lot about empathy — the greatest superpower of them all. Not the vague, feel-good kind, but…
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Why phasing matters in product modernization
Bad technology choices aren’t the reason most product modernization efforts fail. They don’t work because they try to do too much, too fast. When organizations rush to rebuild everything at once, it leads to overwhelm and false starts. Phasing breaks this cycle. It transforms modernization from a risky, all-or-nothing bet into a series of validated…
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Start with the stakes, not the stack
Too often, teams get handed a tech-shaped solution before they’ve even agreed on the problem worth solving. There’s a diagram I always carry in my head. On one side: the people in the field, in the work, trying to move faster, serve better, or just make their lives easier. On the other side: the systems…
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Modernizing B2B products: A smarter path to impact
In this article What if your product isn’t keeping up? Sarah leads product development at a growing manufacturing company. She watches her field reps struggle with the same clunky software that worked fine five years ago but now feels like a relic. They spend more time fighting the system than serving customers. Sound familiar? Even…
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How to unlock your data: middleware and custom solutions
The hidden challenge in enterprise tech Let’s be honest: most companies have a tech stack that resembles a digital junk drawer. Your CRM doesn’t talk to your data warehouse. Your sales tools live in their own universe. And somehow, critical information always seems trapped in the wrong system when you need it most. Sound familiar?…
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Using AI for more inclusive and effective communication
Artificial intelligence is often associated with automation and efficiency. At Clockwork, we’ve embraced AI tools across various aspects of our work, from writing user stories and conducting research to synthesizing interview findings and collaborating with our engineering teams. However, one of our most impactful and perhaps surprising applications of AI has been ensuring our communications…
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Creating inclusive naming conventions in technology
In software development, we joke about the three hardest things being naming things, cache invalidation, and off-by-one errors. But for the first one, it’s no joke. We’ve been naming things wrong. Naming conventions are steeped in racism and patriarchy. Master, slave, blacklist, whitelist — these aren’t just words. They’re relics of a mindset we need…