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Category: Topics
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Navigating Change Series: Five things for leaders to keep in mind as they support remote teams
It has been a whirlwind month since Clockworkers began working remotely. It’s hard to describe how much the world has changed in recent weeks. All of our patterns of behavior and expectations of “normal” have had to make innumerable shifts to keep up with the latest news, reality, and recommendations from government and health officials.…
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Navigating Change Series: Helping dispersed teams do their best
Our first installment of the Navigating Change Series is focused on a timely topic for most businesses today: how leaders can support and get the best from their people now that teams are dispersed. All change is disruptive — you know this. But you can do things to minimize the productivity “dips” that come with this disruption.…
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What toilet paper can tell us about organizational change
People are persuaded more by the actions of others than by any proof we can offer.— Robert Cialdini I’ve been thinking a lot lately about toilet paper. Actually, I’ve been thinking about the principle of social proof, but I wasn’t convinced that would draw you in to read this. But, really, it’s all connected. Social…
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When did Clockwork get in the change management business?
We’ve always been here. Our work is focused on transforming business by uniting people, processes, and technology around business solutions. Every time we work with a client to solve a business problem, we make sure they have what they need to train and support their people as they get used to their new technology — be it…
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Why workshops are the perfect way to start a project
We’re all familiar with the Goldilocks story, right? As she walked through the house she came upon in the forest, she kept trying things out. There was always a version that was too much/big/hot and a version that was too little/small/cold. And then there was her perfect fit, right in the middle. Workshops are like…
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How my team used prototyping tools to build a web app MVP in a weekend
Think you can’t build a functional and well-designed MVP app in 16 hours? Think again. I flexed my quick delivery chops recently at Hack the Gap, a two-day hackathon that teams designers, UXers, and developers together to rapidly prototype digital products that impact the community. After the prototypes are done, we pitch them at a…
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What problems are we solving with UX design?
“What problem are we trying to solve?” As User Experience (UX) practitioners, we’re constantly asking this question of our team, our clients, and our work. UX design is pivotal in making decisions about the way product experiences come to life and in ensuring those products are serving the user needs. Successful products solve problems. That…
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Changing how we think about cybersecurity: Creating the attacker’s dilemma
I was at a conference recently at which Tim Crothers delivered the keynote. Tim has worked as a breach investigator for the better part of his career. He joined Target after their 2013 breach and currently leads their cyber security team. I got to hear him flip an information security paradigm on its head. “The defender’s…
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Why use WordPress?
When it comes to building a new website or migrating an existing website, you have a lot of options. From the content management system to the hosting platform to larger technology decisions about integrations and plugins. And on top of that, who to work with to get it all done right. We’re here to help.…
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Technology isn’t forever, but your digital partnership can be
(featured image: Me wearing Google Glass, a much-hyped but now defunct technology.) Last year, we made the decision to discontinue the Active Media Manager (AMM), our proprietary CMS that we have been developing for over 15 years. By February 2019, we will be terminating the platform altogether. A number of clients are currently using the…