Category: Topics
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Honor Global Accessibility Awareness Day
May 19th is Global Accessibility Awareness Day and we’re honoring it with an event for anyone interested in learning more about digital accessibility: Accessibility After Work. Accessibility After Work is designed to introduce you to digital accessibility from the viewpoint of users who live with a wide variety of disabilities. The event is a great opportunity for anyone…
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Improve Customer Experience with Traceability and Supply Chain Visibility
While traceability has deep associations with food sourcing and sustainability practices, it can be used for a variety of B2C and B2B applications as a way to strategically improve your customer experience (CX). The core concept is simple — it’s the ability to “verify the history, location, or application of an item by means of…
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Designers: 10 tips for your next interview
Thanks to the Savidge Family on Flickr I subscribe to a newsletter from http://sidebar.io/ and it is the cat’s pajamas. Every day I learn something new, find a new technique/tip, or read a fascinating article. That happened a couple of weeks ago when I read a post from Michael Owens called “Designing the Hiring Process.” It was a great article that…
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What Being a “Best Workplace” Really Means
On July 1st, the Minneapolis/St. Paul Business Journal announced the 2013 winners of their Best Places to Work awards. Clockwork was among the 53 companies whose employees “gave their employers high marks in an anonymous survey on topics such as work environment, people practices and how things work day-to-day.” Over the last few years, Clockwork has won…
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Assessing a Company’s Commitment to Security
Security matters If you’re reading this close to its publication date, security breaches and vulnerabilities are everywhere in the news. From Heartbleed to the massive Target credit card breach, digital security has never been more important to the average person. Nancy, our CEO, recently wrote about how you must take responsibility for protection of your personal…
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Showing the Love with User Onboarding
A few months back, one of our Account Directors received an excellent example of an on boarding tactic and we thought it would be helpful to share it. Nordstrom made changes to their card holder site and let their card members know ahead of time with an email. They shared a few of the upcoming…
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Learning to Talk Tech
In college I took a Computer Science 101 class. For the first assignment, the professor asked us to write step-by-step instructions on how to tie a shoelace. (Stick with me here.) I thought, “No problem. Just make the bunny and run around and go through the hole. Boom.” The next day he asked for volunteers. He…
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Getting Rid of the Big Ta-da: Why We Love Sketching
Allow me to paint you a picture of every designer’s greatest fear. You’ve just finished presenting a design to the client. For the last month you’ve toiled away, pouring your heart and soul into this design, and it’s the moment of truth. The client looks at you and says, “I don’t like it.” Design is…
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Why research and planning matters
Clients come to us asking for an app, a promotion, an intranet redesign, a lifecycle management tool. This is a great starting place, but it’s starting with the solution instead of the problem. Before we start building anything, we want to understand what’s driving the need, what problem we need to solve, or what business…
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How to Combat the Brainstorming Blues
Brainstorming is hard. In theory it’s a wonderful place where creativity meets logic and something magical happens. Where Instagram and Twitter and the Austro-Hungarian Empire was born. Yet, even when we try to approach it uncontrived, it still frequently falls just short of useful. Earlier this year while managing a project that demanded a lot…