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Category: Business strategy
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Avoiding failure in healthcare digital transformation
Healthcare digital transformation efforts are failing After years of companies undergoing business transformation and finding only moderate success, organizations face the challenge of uncovering why healthcare digital transformations are not working. One reason these initiatives don’t deliver on their transformation promise is due to a fractured approach between strategy and the change/technology enablement necessary to adapt as […]
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Navigating Change Series: Downsizing well
One of the unfortunate realities of the COVID-19 crisis is the impact it has had on jobs and on the unemployment rate. Businesses of all sizes have felt the impact, with many forced to reduce their workforce and others facing a reduction in the coming weeks and months. Any leader, from small business owner to […]
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Navigating Change Series: Help your teams excel in times of change
The Navigating Change Series continues with a guide to helping teams excel by empowering them to take ownership and accountability for their success during change. This is not to say they bear sole responsibility for navigating changes. Your role, as a leader, is the harder one. You have to let go of control and enable teams’ autonomy […]
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Navigating Change Series: Five things for leaders to keep in mind as they support remote teams
It has been a whirlwind month since Clockworkers began working remotely. It’s hard to describe how much the world has changed in recent weeks. All of our patterns of behavior and expectations of “normal” have had to make innumerable shifts to keep up with the latest news, reality, and recommendations from government and health officials. […]
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Navigating Change Series: Helping dispersed teams do their best
Our first installment of the Navigating Change Series is focused on a timely topic for most businesses today: how leaders can support and get the best from their people now that teams are dispersed. All change is disruptive — you know this. But you can do things to minimize the productivity “dips” that come with this disruption. […]
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Creating inclusive naming conventions in technology
For years I’ve subscribed to standard naming conventions in software development, like master/slave and blacklist/whitelist, until now. We’re rethinking the language we use for software development Naming is a big part of software development. We use it to organize and understand a codebase and to identify how objects communicate with one another. This means any […]
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Changing how we think about cybersecurity: Creating the attacker’s dilemma
I was at a conference recently at which Tim Crothers delivered the keynote. Tim has worked as a breach investigator for the better part of his career. He joined Target after their 2013 breach and currently leads their cyber security team. I got to hear him flip an information security paradigm on its head. “The defender’s […]
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The next era of engagement
There’s no denying it, “engagement” is popular in business right now. First came an appreciation for and focus on user engagement, an outcome of our digitally-centered time. Then came an appreciation for employee engagement, a metric that’s become increasingly important as companies realize that engagement correlates with productivity. Both are necessary. If you aren’t focused […]
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Technology isn’t forever, but your digital partnership can be
(featured image: Me wearing Google Glass, a much-hyped but now defunct technology.) Last year, we made the decision to discontinue the Active Media Manager (AMM), our proprietary CMS that we have been developing for over 15 years. By February 2019, we will be terminating the platform altogether. A number of clients are currently using the […]
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Quick research & planning tasks to tackle during your downtime
As we know, business never stops, so the documents and reports we use to direct and track that business should be living documents. Yet often, we focus on immediate tasks at hand rather than our guiding documentation. The time between Thanksgiving and the new year seems to be either a mad scramble or an eerily […]