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Category: Change management
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Activating change champions: A blueprint for engagement
We’ve all experienced it: a significant change is rolled out, and it feels like it came out of nowhere. What’s the first thing we do? We turn to someone we trust, a peer who can help us make sense of it all. Now imagine if that peer had been involved from the start. They could…
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What is Change Management? And why does it work?
Change management propels transformation. Organizations that practice change management are more resilient, better at adapting to challenges, and have a competitive advantage. Their people are equipped to learn, grow, and thrive amid change. What is change management? Change Management is the art and science of guiding people through changes in ways that make it easier…
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Customer-centric innovation: Navigating AI, tech & change
I had the pleasure of speaking on a panel about Customer-centric innovation – Elevating experience through technology at the GDS Digital Innovation Summit in Boston. As expected, AI, data governance, and digital customer experience innovation were focal points of nearly every conversation with leaders attending from financial services, healthcare, insurance, telecommunications, and manufacturing organizations. What…
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Charting the course for 2024
As we near the end of 2023, it’s time to shift gears and focus on the upcoming fiscal year. Whether you are finalizing your budgets for 2024 or just getting started, now is the time to think about the road ahead. At Clockwork, we’ve seen how proactive budget planning can accelerate growth and turn ideas…
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Measuring user adoption for a new product launch
Congratulations! You’ve just launched a new sales enablement and product configuration tool. Let’s call it Build-O-Matic. Your distributed sales team now has the ability to drag and drop to create a visual remodeling plan for your customers and close the sale in real time. Fast-forward 12 months. There’s been a small change in Minnesota’s building…
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Vaccines and organizational change: same rules apply
Last week, I registered on the Minnesota Vaccine Connector site. If you’ve been there, you know there’s no new information on it, really. The list of who is eligible for the first round of vaccinations has been public for a while. And the health issues they ask you about match the categories of people who have…
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Where Professional Meets Personal: Navigating Change
In the first two Navigating Change videos, we talked about setting expectations for remote teams and then empowering those teams to make the expectations their own. In this addition to the Navigating Change Series, you’ll learn how to enable individuals to get the best out of themselves. With simple tools and straightforward conversations, your teams and will be…
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Navigating Change: Downsizing well
One of the unfortunate realities of the COVID-19 crisis is the impact it has had on jobs and on the unemployment rate. Businesses of all sizes have felt the impact, with many forced to reduce their workforce and others facing a reduction in the coming weeks and months. Any leader, from small business owner to…
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Navigating Change Series: Help your teams excel in times of change
The Navigating Change Series continues with a guide to helping teams excel by empowering them to take ownership and accountability for their success during change. This is not to say they bear sole responsibility for navigating changes. Your role, as a leader, is the harder one. You have to let go of control and enable teams’ autonomy…
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Navigating Change Series: Five things for leaders to keep in mind as they support remote teams
It has been a whirlwind month since Clockworkers began working remotely. It’s hard to describe how much the world has changed in recent weeks. All of our patterns of behavior and expectations of “normal” have had to make innumerable shifts to keep up with the latest news, reality, and recommendations from government and health officials.…