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Healthcare solutions

Empower providers and patients. Transform care.

From building digital cultures to providing human-centered products & experiences to modernizing technology infrastructure, we partner with strategic leaders to transform their healthcare organizations and accelerate change. Our approach provides digital solutions to patients, customers, and internal stakeholders within the context of HIPAA compliance and accessibility regulations. We have deep knowledge in healthcare because during the past 20 years we’ve worked in every part of the industry.

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Build a digital culture & capabilities

We help complex healthcare organizations build the capabilities and culture needed to be agile and innovative.

 

  • Innovation strategy
  • Organizational change enablement
  • Digital transformation & strategy
  • Digital thinking assessment and development

Create impactful customer experiences

We design for humans and build for outcomes.

 

  • End to end journey redesign
  • Accessible & inclusive experience design
  • User experience architecture
  • Content strategy and content design

Develop human-centered products

Human-centered healthcare requires a human-centered approach to product design.

 

  • Product exploration & strategy
  • Digital product development
  • Custom software & app development

Enable future-ready marketing & sales

We work with organizations to develop and implement strategies and approaches to drive patient acquisition, value, outcomes, engagement, and loyalty.

 

  • Digital marketing operations & technology
  • Personalization at scale
  • Data-led marketing

Modernize technology & platforms

Our teams help support, modernize, and transform the infrastructure running your organization.

 

  • Technology transformation
  • Enterprise infrastructure
  • Platform & cloud to cloud migration
  • Cybersecurity
  • DevOps

Accelerate data-driven decisions

From databases to data lakes, the amount and variety of data is unprecedented. We work with organizations to make it accessible, meaningful, & actionable.

 

  • Data transformation & delivery
  • Data integration & availability
  • Analytics & artificial intelligence

See our expertise

Icario

Icario

Developing a strategic lead generation platform that aligned people, process, and technology.

Case Study
Why interoperability of healthcare information is critical

Why interoperability of healthcare information is critical

Nurses are still writing down results provided by one system and manually entering them into another. Patients are irritated that they have to repeatedly detail their medical histories to different providers, often in the same clinic. Pharmacists fax refill orders and spend time on the phone to get patient information. Home healthcare organizations struggle to...

Article
Global Health Insurance Company

Global Health Insurance Company

Developing a new digital and content strategy to consolidate 20+ domains into one cohesive experience for insurance consultants and brokers

Case Study
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