Reports about employee engagement show anywhere from 19-30% of employees are unengaged. Furthermore, Gallup found that lack of productivity due to unengagement costs businesses around the globe up to $300 billion (yes, with a b!) annually.

On October 21st, Nancy Lyons, our CEO, joined Minnesota Public Radio’s MPR News with Kerri Miller to have a conversation about communication in the workplace. They explored how to increase engagement through transparency and dialogue, and the importance of not taking things personally. With New York Times contributor Rob Walker, who writes about design, technology and business, they tackled questions like “Why isn’t it easy to keep lines of communication open between employees and bosses?” and “How can bosses effectively ask for and receive feedback?”

Listen to the full segment.