Insights

The most important feature of your app is the people behind it

This is not a story about how we built an app for a client — we do that a lot. It’s the story of what happens when a business applies the focus of creating and deploying an app to its post-launch strategy once the app goes live. But first… statistics! According to a recent consumer...

Four things you can do to keep your website accessible

(And, why we can’t (and won’t) give an accessibility guarantee) Clients come to us for a new digital experience with a seemingly simple request: “We need you to make sure the new website is accessible as part of this project.” They may even already have some standards in mind, such as WCAG 2.1 AA (the...

Accelerating personalization in healthcare

Empowered consumers & value-based care This age of empowered healthcare consumers puts an enormous demand on hospital systems, insurers, providers, and caregivers at every level. Patients gravitate towards providers who offer personalized health care with experiences and options tailored to their needs. This shift impacts more than 60% of health care spending.  Human-centered healthcare requires a human-centered...

Memorial Scholarships: Matt Gray and Mahtab Rezai

Spring is in the air. In addition to the more pleasant temperatures that are sure to win the weather battle soon enough, it’s also the time of year when young people research financial aid and scholarships available to supplement their educational journeys. There are two scholarships we want to share with you — because they...

Vaccines and organizational change: same rules apply

Last week, I registered on the Minnesota Vaccine Connector site. If you’ve been there, you know there’s no new information on it, really. The list of who is eligible for the first round of vaccinations has been public for a while. And the health issues they ask you about match the categories of people who have...

3 things you get when you share your budget

When you’re vetting service providers and working within a budget, you should hold your cards close. Right? That’s how you compare options and get the most value for your money. We’re here to make the case that, oftentimes, with the type of work we do, keeping your cards close is not the best approach. 3...

13 things we love

There’s a lot about work and life that’s hard right now. So, Clockworkers took a moment to call out the things we love these days — things that make life and work easier, more effective, more enjoyable. You’ll find both professional and personal recommendations here — tools, sites, and culture — lovingly compiled by staff members...

COVIDaware MN: Should you use MN’s COVID app?

We’ve been getting a lot of questions from clients — and, let’s face it, friends and family, too — about the new COVIDaware MN app recently released by the state of Minnesota. So we pulled together Clockwork leaders in tech, design, and change enablement to get some answers to these questions:  Is it safe? How do I...

Avoiding failure in healthcare digital transformation

Healthcare digital transformation efforts are failing After years of companies undergoing business transformation and finding only moderate success, organizations face the challenge of uncovering why healthcare digital transformations are not working. One reason these initiatives don’t deliver on their transformation promise is due to a fractured approach between strategy and the change/technology enablement necessary to adapt as...

Vincent Cabansag appointed to MN Governor’s Council on IT

On Friday, October 9th, Governor Tim Walz and Lieutenant Governor Peggy Flanagan announced their appointments to the Governor’s Blue Ribbon Council on Information Technology. Clockwork Director of Technology, Vincent Cabansag, is included on the list of six people alongside Minnesota leaders from major organizations like Star Tribune, TCF Bank, and Delta. The advisory group, made up of experts in...