We’ve always been here. Our work is focused on transforming business by uniting people, processes, and technology around business solutions. 

Every time we work with a client to solve a business problem, we make sure they have what they need to train and support their people as they get used to their new technology — be it an app, a website, or a whole new platform.

Now we’re taking a fresh approach to those efforts, expanding our offerings and updating our vocabulary. We’ve found that when you bring a human-centered design focus to change and adoption efforts, you make it possible for people to engage with the change on a new level. 

  • Persona creation lets us understand who the change impacts
  • Journey maps tell us what it means to them
  • A “five whys” exercise answers “What’s in it for me?” (the WIIFM)
  • Co-creating expectations, trainings, and communications generates a relationship to the change you can’t get any other way

Taken together, you have a recipe for change enablement. Where change management creates a separate, often top-down approach to changing people, change enablement empowers people to be involved in a change, enabling them to really adopt it. 

 

Ready for more change?

Want to talk about how Clockwork can support your changes? Email us today. To learn more about the kinds of solutions we bring to a change, explore our CE services.